Help us Get the Lead Out!

The Sewanee Utility District needs your help to complete our service line survey. We are required by the EPA to identify the material used in all service lines connecting  to our system to determine if there is any potential for lead to leach into our customer’s water. Once we complete the inventory, we will be able to identify and remove any materials that may potentially be a hazard.

Part of the survey is identifying plumbing materials used on the customer’s side of the meter. In order to get the best data, we are turning to our customers for help. There is a short online survey that you can take to let us know what kind of plumbing you have in your home or business. In order to compete the survey, you will need your account number that can be found on your last bill from SUD. If you aren’t sure what type of pipes you have, you can submit a picture of any exposed piping (in the basement, crawlspace, or under a sink), and we will try to help you figure it out. The survey can be completed on any smartphone, tablet, or computer that is connected to the internet.

The survey can be found here.

Thank you for your help in this very important project.

Election Results

Congratulations to Charlie Smith upon his reelection to the Sewanee Utility District’s board of commissioners.

Round up for Project Help!

Our billing software now has the ability to round up your bill to the nearest dollar with the difference going to our Project Help fund. Project Help collects donations from our customers and passes them on to the Community Action Committee of St. Mark and St. Paul (CAC), where it is used to pay folk’s water and sewer bill when they need a bit of help. The CAC has graciously agreed to use the funds we send them to assist our customers only, but I’m sure they would appreciate any additional donations to help out with some of their other wonderful programs!

Please consider rounding up your bill for this worthy cause – it really makes a difference in our community!

Call the office @ (931) 598-5611 to enroll or if you have any questions.

Help us help you!

Please take a moment to verify your contact information with SUD by either giving us a call @ 598-5611, sending us an email with your information to office@sewaneeutility.org, or confirming with us when you come to the office to pay your bill.

We always try to contact our customers when there is an issue with their account, but if we don’t have correct contact information, we cannot notify you when you have a possible leak, if you forgot to pay your bill, or if there is some other problem with your account.